The hotel offers amenities for your comfortable stay and unforgettable experiences
Bright and Airy
“The room was beautifully decorated, featuring large windows that allowed ample sunlight to fill the space.” view full review
Chill Pool Vibes
“The pool area was a perfect spot to relax and unwind, creating a super cool atmosphere for chilling out.” view full review
Rooftop Kitchen Bliss
“The rooftop kitchen was an incredible feature, allowing guests to easily prepare their own meals while enjoying stunning views.” view full review
Stunning Design
“The architecture of the hotel is absolutely stunning, showcasing thoughtful design that made my stay feel extra special.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Baggage storage
Locker room
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Wind surfing
Diving
Snorkeling
Darts
Table tennis
Yoga class
Guest Parking
Shared kitchen
Services
Paid shuttle service
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Picnic area/ Tables
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Board games
Children's play area
Game room
Spa & Leisure
Plunge pool
Beach access
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Shallow end
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Self-catering
Shared kitchen
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Calle 20 Avenida 10 Y 15,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
Calle 20 Avenida 10 Y 15,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
1.0
mi
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
2400 ft
Gallery
Tierra Huichol
2600 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
2900 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2800 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
2900 ft
5ta Avenida
Galeria de Arte 5ta Avenida
3100 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
3700 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
4000 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
700 ft
Mall
Quinta Alegria Shopping Mall
700 ft
Museums
3D Museum of Wonders
700 ft
Museums
Museo Frida Kahlo Playa Del Carmen
700 ft
Church
Nuestra Senora del Carmen Catholic Church
700 ft
Beach
Mamita's Beach Club
700 ft
Night club
Coco Bongo
700 ft
Beach
Kool Beach Club
700 ft
Gallery
Riviera Art Gallery
700 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
700 ft
Gallery
La Galeria de Playa Art Gallery
700 ft
Beach
Playacar
700 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
700 ft
Avenida entre 24 y 34 calles 5a
Caminarte
700 ft
Aquarium
Aquarium Beach
700 ft
Casinos
Grand Riviera Casino
700 ft
Store
MEGA Soriana
700 ft
Store
ME Dive Center
700 ft
Store
DAC Verduras y Frutas
700 ft
Shopping Area
Plaza Calle Corazon
700 ft
Shopping Area
Plaza Las Americas
700 ft
Restaurants
Jarritos y Cazuelas
500 ft
Avenida Constituyentes Entre Av 10 y Av 15
Pizza Pazza
200 ft
Restaurant
MerengueTravelCafe
200 ft
20 Norte 354 Entre Ave 23 Y 30
Moots
500 ft
Av. Constituyentes corner 15 Av Norte
Casa Caribe
600 ft
10 Avenida Calle 24 Norte
Restaurante MK-Playa del Carmen
700 ft
AV 10 Norte Esquina Con Calle 24 Norte
Green&Fit
700 ft
Av 10 Norte
La Cafe
500 ft
Calle 2 Norte 153 Local 1
Fruzo
600 ft
Ave. Constituyentes 158 Esquina con 15 Av.
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.4
Location
9.8
Service
7.4
Dining
6.2
Guest reviews
7.6/10
based on 5 reviews
8.1
8.1/10based on 246 reviews
Seth
United States of America,
January
2025
7.0/10
I had a mixed experience at the hotel. On the plus side, the location was perfect for exploring Playa del Carmen and just a short walk to the beach. The rooms were unbelievably clean, but they weren't ready for my early check-in despite my messages. The noise levels from nearby traffic and the air conditioning were a bit distracting. Overall, it was a reasonable price, but I expected a bit more comfort in terms of noise isolation.
Rooms
7.0
The rooms were unbelievably clean, but I faced noise issues from the air conditioning and outside traffic. Price-wise, it was very reasonable.
Service
6.0
I reached out for an early check-in, but the room wasn't ready which was disappointing. The staff could have been more accommodating.
Location
9.0
The hotel is located around the corner from the big mall on 5th Avenue, making it super convenient for shopping and dining. Just a 5-minute walk to everything I needed.
Dining
5.0
Dining options were somewhat limited, and the quality wasn't up to my expectations.
Facilities
8.0
Though I didn't explore all the facilities, the rooftop area was nice and quiet for relaxation.
Rebecca
United States of America,
September
2024
7.2/10
The hotel is in a fantastic location, just a short walk to the beach and surrounded by amazing restaurants that we loved visiting. The rooms were clean, but sadly, there was a persistent strange smell that dampened the experience. While the service was decent, I think they could improve in some areas. Overall, the price felt appropriate for what we got, given the good location.
Rooms
5.0
The rooms were clean but had a weird construction smell that lingered and made it a bit uncomfortable.
Service
7.0
The service was okay, but I felt it could be friendlier and more attentive at times.
Location
10.0
The hotel is perfectly located near the beach and just around the corner from a fantastic mall and great restaurants.
Dining
6.0
Dining options were decent, but I wouldn't say it was the best experience; it lacked variety.
Facilities
7.0
The facilities were satisfactory but not anything luxurious. I appreciated the basic amenities.
Max
United States of America,
August
2024
8.8/10
I had an incredible stay at this hotel! The rooms were unbelievably clean and comfortable, and I was impressed by the friendly staff who made me feel at home. The location is perfect, just a short walk from the beach and surrounded by great restaurants. On the downside, some areas of the hotel could use a bit of modernization, and I wish the dining options were a bit more varied.
Rooms
9.0
The rooms were unbelievably clean and so comfortable. The shower was amazing, and I loved the excellent air conditioning.
Service
10.0
The staff was incredible and very friendly, always ready to help with anything I needed.
Location
10.0
The hotel is in a fantastic location, very close to the lush beach and right next to a variety of restaurants.
Dining
7.0
Dining options could have been better; I would have liked to see more variety.
Facilities
8.0
The facilities were decent, but I think some areas could use a bit of upgrading.
Sean
United States of America,
August
2024
8.0/10
The hotel had a beautiful and bright atmosphere with lovely rooms, but my check-in experience was a bit frustrating as they weren't ready when I arrived despite my early request. The location is fantastic, just a short walk from everything in Playa, making it easy to explore. Overall, it offers great value for money, but the humidity smell in the room was definitely a downside.
Rooms
7.0
The rooms are beautifully decorated with big windows that allow for plenty of sunlight, but I noticed a terrible humidity smell.
Service
6.0
The staff was friendly, but the check-in process could have been more efficient.
Location
10.0
The location was exceptional, just a 5-minute walk from everything you need in Playa.
Dining
8.0
I didn't have the chance to dine extensively, but I heard the breakfast was very good.
Facilities
8.0
The hotel had a nice rooftop area to enjoy and relax in the sun, which was a great bonus.
Billy
United States of America,
August
2024
7.8/10
During my 15-day stay, I experienced a fantastic upgrade due to an overbooking, which turned out to be a blessing! The rooms were spacious and even better than what I originally booked. The location was outstanding, just a short walk from the beach and key areas in Playa. However, the dining options left a lot to be desired, as they were quite limited. Overall, I felt the hotel offered great value for money, but some aspects were not ideal.
Rooms
9.0
The rooms were spacious and better than the one I'd originally booked due to an overbooking situation. I found them to be clean and comfortable.
Service
8.0
I had a positive experience with the friendly staff, who were very accommodating throughout my stay.
Location
10.0
The hotel is in a fantastic location, just a 5-minute walk from the beach and close to many restaurants and bars on Fifth Avenue.
Dining
5.0
The dining experience was disappointing as the breakfast options were not enough, which was a letdown.
Facilities
7.0
While I enjoyed my stay, the facilities could be improved, especially in terms of dining options.
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